Overview

Host OS is a complete hosting operations platform built for Bitcoin mining service providers. Manage customers, contracts, invoicing, equipment, and payments from one place.

Host OS gives mining hosting companies the infrastructure to run a professional operation at scale — from onboarding the first customer to recovering overdue payments across hundreds of accounts.

Host OS is available on the Business plan only. Upgrade from your organization settings to unlock access.

What Host OS includes

Host OS covers every stage of the customer lifecycle: acquisition, onboarding, equipment tracking, automated billing, and delinquency management.

Customer management

Add customers, track their equipment, manage team access, and monitor account status across all hosted clients.

Contracts and billing

Create hosting contracts, generate monthly invoices automatically, and collect payments via ACH, card, or crypto.

White-label portal

Give customers a branded sign-in experience at your own URL. Customize colors, logo, and slogan.

Core capabilities

Customer management and onboarding

Create customer accounts manually or invite customers by email. Each customer gets a dedicated portal where they can view their equipment, earnings, invoices, and make payments. You control portal access and can disable it at any time.

Contract creation and management

Create hosting contracts with configurable terms, billing rates, power caps, and start/end dates. Supported contract types include standard hosted, lease, Infinity (hash-based), and O&M (operations and maintenance). Contracts start as drafts and are activated once equipment or sites are assigned.

Automated invoicing

Set a billing day of month and Host OS generates invoices automatically for all active contracts. Invoices include kWh consumption, billing period, and line items. You can configure whether invoices are emailed to customers automatically on generation.

Equipment assignment and tracking

Assign miners and other equipment to specific customers and contracts. Track which units are assigned, staged, or uncontracted. The RevenueGuard panel flags equipment that is online but generating revenue without a contract.

Payment collection

Customers can pay invoices via ACH bank transfer (Plaid), credit or debit card (Stripe), or cryptocurrency (NowPayments, OpenNode). Enable auto-pay so customers are charged automatically when invoices are issued.

RevenueGuard — delinquency protection

When a customer falls behind on payments, you can mark them as in default and activate pool redirect. Their miner hashrate is redirected to a holding pool you control, recovering revenue while the account is delinquent.

HashGuard integration

HashGuard provides insurance-grade protection against hashrate loss. Host OS integrates with HashGuard so you can offer customers coverage against downtime and equipment failure directly from the platform.

White-label customer portal

Set a custom host slug and your customers sign in at /host/your-slug/auth with your logo and brand colors. The portal shows equipment status, earnings, invoices, and payment options — all under your brand.

Repair work orders

Track miner repairs with work orders linked to specific customers. Add line items for labor, parts, and fees. Work orders move through draft → in progress → completed → billed stages and can be converted to customer invoices.

Announcements and email notifications

Send broadcast messages to all customers or specific segments. Use templates for recurring communications like maintenance windows or rate changes. Track delivery statistics for sent announcements.

Product catalog and quote builder

Maintain a catalog of miner SKUs with pricing, hashrate, power draw, and stock quantities. Build multi-step sales quotes for prospective customers covering equipment, fulfillment, hosting terms, fees, and taxes. Send quotes directly from the platform.

Integrations

Connect payment processors (Stripe, Plaid, NowPayments, OpenNode), accounting tools, and other services. Manage all integration credentials from a single settings page.

How the workflow runs

1. Add customers

   Create customer accounts and invite them to the portal via email. Customers sign in through your white-label auth page.

2. Create contracts

   Configure a hosting contract for each customer: set the billing rate, power cap, term, and contract type. Assign equipment to the contract to activate it.

3. Invoices generate automatically

   On your configured billing day, Host OS generates invoices for all active contracts. Invoices are emailed to customers if auto-send is enabled.

4. Customers pay through the portal

   Customers log in to view invoices and pay via their preferred method. You can also collect payments on their behalf or set up auto-pay.

Dashboard sections

Your Host OS dashboard links to every operational area:

Section	What it does
Customers	View and manage all hosted accounts
Staging	Track equipment not yet assigned to a customer
Invoices	Generate, view, and manage all customer invoices
Billing Settings	Configure billing day, automation, and payment processors
RevenueGuard	Manage delinquent accounts and uncontracted equipment
HashGuard	Manage HashGuard coverage for your customers
Support Tickets	View and respond to customer support requests
Notify	Send announcements and email campaigns
Integrations	Connect payment and accounting services
Settings	Update host branding, pool defaults, and privacy settings